Privacy Policy

Effective Date: August 12, 2026

Richardson Insurance Group, LLC (“Richardson Insurance Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains the types of information we may collect through our website, how we use and protect that information, and the choices available to website visitors.

This Privacy Policy applies to information collected through our website and does not replace or modify any privacy notices that may apply to information collected in connection with an insurance application, policy, claim, or other insurance transaction.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide through website contact forms or other communications with us. This information may include:

  • Name
  • Email address
  • Telephone number
  • Company or organization name
  • Information included in a message or inquiry you submit to us

We encourage visitors not to submit Social Security numbers, financial account information, medical information, driver’s license numbers, or other sensitive personal information through general website contact forms.

Submitting information through our website does not create an insurance contract or bind, modify, or alter insurance coverage.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies. This information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate geographic information
  • Referring website
  • Date and time of visits
  • General website interaction and usage information

We use Google Analytics 4 (“GA4”) to help us understand how visitors use our website and improve its functionality.

2. Cookie Consent and Analytics

Our website uses a cookie consent management platform to provide visitors with choices regarding non-essential cookies and similar technologies.

Non-essential analytics cookies, including Google Analytics 4, are configured so that they do not load or collect analytics information until the visitor provides the applicable consent through our cookie consent tool.

Visitors may accept or reject non-essential cookies through the cookie consent banner and may change their cookie preferences using the cookie settings available on our website.

Cookies that are strictly necessary for the operation, security, or basic functionality of the website may operate without consent where permitted by applicable law.

We do not currently use website information for behavioral advertising or remarketing.

3. How We Use Information

We may use information collected through our website to:

  • Respond to questions, requests, and inquiries
  • Communicate with prospective or existing customers
  • Provide requested information about insurance products or services
  • Route inquiries to the appropriate member of our staff
  • Maintain and improve our website
  • Understand general website usage and performance
  • Protect our website and systems from misuse, fraud, or security threats
  • Meet applicable legal, regulatory, and compliance obligations

We do not sell personal information collected through our website.

4. Website Form Retention

Information submitted through website contact forms may be transmitted to appropriate Richardson Insurance Group personnel for response and follow-up.

Website form submission data maintained within the website or its associated website database is configured to be deleted after 90 days.

Information received from a website inquiry may subsequently become part of our business or customer records if it is necessary to respond to the inquiry, provide requested services, document communications, comply with legal or regulatory requirements, or conduct an insurance transaction. Such records may be retained in accordance with our normal business and record-retention practices.

The 90-day website deletion period therefore applies to information retained within the website or website form system and does not necessarily require deletion of information that has appropriately become part of our separate business records.

5. Sharing of Information

We may share information with service providers that assist us with operating and maintaining our website, analytics, technology, security, or communications. These service providers are permitted to use information only as appropriate to provide services to us and subject to applicable contractual or legal requirements.

We may also disclose information when required by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

We do not sell personal information collected through our website to third parties.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for website functionality, security, preferences, and analytics.

Where required or appropriate, non-essential cookies are controlled through our cookie consent platform. Visitors can use the cookie consent tool to make or modify their choices concerning non-essential cookies.

Disabling certain cookies may affect some website functionality.

7. California Visitors and Cookie Choices

California residents may have rights regarding their personal information under applicable California law.

Richardson Insurance Group does not sell personal information collected through its website and does not use website information for behavioral advertising or remarketing.

Visitors may use our website’s cookie consent tool to reject or disable non-essential analytics technologies. Non-essential analytics technologies are configured so that they do not operate until the applicable visitor consent has been provided.

To the extent applicable, California residents may contact us using the information below regarding questions about personal information collected through our website or requests concerning applicable privacy rights.

Nothing in this Privacy Policy is intended to waive or limit any rights available under applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

Our website uses HTTPS encryption to protect information transmitted between a visitor’s browser and the website. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Visitors should not submit highly sensitive personal information through general website contact forms unless specifically requested through an appropriate secure method.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Richardson Insurance Group is not responsible for the privacy, security, or content practices of third-party websites.

Visitors should review the privacy policies of third-party websites before providing personal information to them.

10. Insurance Information

Information collected in connection with an application for insurance, insurance policy, claim, or other insurance transaction may be subject to additional federal and state privacy requirements and separate privacy notices.

This website Privacy Policy is intended primarily to describe information collected through our public-facing website.

No insurance coverage may be bound, modified, or canceled through a website contact form or email unless expressly confirmed by an authorized representative of Richardson Insurance Group.

11. Children’s Privacy

Our website is intended for a general business audience and is not directed toward children under 13. We do not knowingly use our website to collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, or applicable legal requirements.

When material changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date.

13. Contact Us

Questions regarding this Privacy Policy or our website privacy practices may be directed to:

Richardson Insurance Group, LLC
117 Church Lane
Hunt Valley, MD 21030
410-666-5911